Question 1

What services does Set It Up SB provide in Santa Barbara, California, and which industries do you specialize in locally?

Accepted Answer

Set It Up SB provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.

Question 2

How fast is Set It Up SB average response time for tickets in Santa Barbara, California, and do you offer after-hours support?

Accepted Answer

Set It Up SB typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.

Question 3

Does Set It Up SB handle cybersecurity and compliance for HIPAA or PCI?

Accepted Answer

Yes, Set It Up SB is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, providing tailored solutions to meet regulatory requirements.

Question 4

What does onboarding with Set It Up SB look like for a new client, and how long does it take?

Accepted Answer

Onboarding with Set It Up SB involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's needs.

Question 5

What tools and platforms does Set It Up SB support such as Microsoft 365, Google Workspace, backups, and disaster recovery?

Accepted Answer

Set It Up SB supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Question 6

How does pricing work with Set It Up SB and is it per user, per device, or a flat monthly plan?

Accepted Answer

Pricing at Set It Up SB is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.

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Set It Up SB

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