TechiT Services - Home & Business IT Tech Services & Support

Verified Customer
Rating: 5/5

I have never had to call out an IT professional in the 30 years of running my insurance agency. So if I need to have someone come out, the problem is next level. Well, I came up against it trying to connect a brand new Dell Windows 11 Pro computer to my office network. I tried to call Microsoft but they don't make it easy and you have to pay for support. I decided I would rather find a local Microsoft Certified Pro on my own. I called TechiT and talked to Ryan about the issue. He sent out Gabriel the very next morning. Long story short, Gabriel got us all straightened out. Gabriel knows his stuff, is thoughtful, resourceful, and tenacious. Thank you Gabriel! I wouldn't hesitate to recommend TechiT as they have very fair rates, and work efficiently to keep the time spent on issues to a minimum. Bottom line, they have integrity. Thank you Ryan and Gabriel!

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Verified Customer
Rating: 5/5

review: Due to a hacking of my laptop I was in need of immediate assistance from an IT person to examine my laptop, transfer information from my laptop to another laptop I purchased and professional advice to help me protect against future future incursions. I am a retired attorney that has relocated to San Diego from another state. I previously had the benefit of access to IT services through my law firm. However, I no longer had that and was unsure how to proceed . Techit was recommended to me, and after reading the reviews, I contacted them. I spoke to Ryan, an owner of the company and he said he was willing to accommodate my immediate need for assistance. He immediately scheduled a house call and told me that Chris would be there the following day during the window of 8 AM to noon, but per my request, he would get there as close to 8 AM as possible. Not only was Chris prompt, he arrived 15 minutes early. I found Chris 's approach of allowing me to explain what happened, what I was looking for and how he was going to go about accomplishing it very professional and gave me the comfort and confidence that this would all work out. Chris explained exactly what he was going to do and did so as well as he did it. He went on to tell me how to create better passwords, usernames, and store them in a manner that was practical and accessible to me. He also helped me examine extraneous things on my computer and how to remove them. Then discussed with me the available software programs to secure my confidential information and ward off being hacked in the future. once I made a decision of which direction to take, he facilitated loading the app and program and tested it to make sure it was working. Throughout this entire time Chris's approach was friendly and clear. His explanations did not have any pedantic tone so I didn't feel in anyway that he was frustrated with my lack of technological sophistication. When Chris was finishing up and about to leave, he told me to please not hesitate to call Techit if I had any other questions or concerns. Within a half hour after Chris left I received a call from Ryan following up to make sure that the services rendered by Chris met all of my needs and concerns. Based on my experience with Techit I highly recommend Techit to anyone that is in need of IT assistance. In keeping with the review standards, I would give Techit therefore a five star rating. Sid K.

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Verified Customer
Rating: 5/5

I recently had the pleasure of engaging with TechiT Services and Ryan Faught for a Microsoft Office Exchange Email Server project. We needed a consulting and support company's assistance to help us move our old email server to the cloud, and I must say, their service exceeded all expectations. From start to finish, my experience with them was exceptional and professional. The team's expertise in Microsoft 365 and Exchange Email Server was evident throughout the entire process. They provided valuable insights and guidance to help optimize our email infrastructure and make the most out of Microsoft 365. Their in-depth knowledge of the platform and best practices truly impressed me. Moreover, their support was prompt, efficient, and highly professional. They responded promptly to my inquiries and went above and beyond to address any concerns I had. Their team was friendly, patient, and dedicated to ensuring our needs were met. It's refreshing to work with a support team that genuinely cares about their customers. They migrated us up onto the cloud and we haven't had any network or computer trouble since working with them. Thank you once again for your outstanding support!

Recently

Verified Customer
Rating: 5/5

Ryan was able to trouble-shoot, diagnose, and fix an extremely complex network connectivity issue within hours. I was exceptionally impressed with both his technical experience and with his professionalism. Additionally, I called TechIT at just before 8am on a Monday and received a call back just after 8am from Candace, who not only assured me that Ryan would be able to address our problems, but that he could fit us into his schedule the same day. No waiting and hoping for an eventual call back, just amazing customer service! I'm so thrilled to have found TechIT and highly recommend Ryan for all IT needs.

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Verified Customer
Rating: 5/5

Super great service! Ryan that came to help with our business I.T. issues was able to solve our tech emergency for us fast! We have brought them on the help manage our I.T. systems they have been prompt, professional, and the experts that we were looking for! They are a huge help to have been a valuable asset to have available for our team!

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