More Managed IT providers in San Diego
Mitchell 1
Overview
Mitchell 1 is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, Mitchell 1 serves various industries, providing tailored support that enhances productivity and operational efficiency.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk Support
- Cybersecurity Solutions
- Data Backups
Service Coverage Area
Mitchell 1 serves the San Diego area, including nearby cities such as Escondido, Chula Vista, and La Jolla. The service area is accessible via major freeways like I-15 and I-5, with local landmarks including the San Diego Zoo and Balboa Park.
Pricing Model
Mitchell 1 utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
Review Summary
Clients frequently commend Mitchell 1 for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Customer Reviews
3.4 (68 reviews)Rating: 3/5
We have been using Mitchell product for many years (books and software). Our experience has been excellent using Mitchell's books and software. Mitchell offered us the lowest price for such a great product and Mitchell customer service has been excellent. Last but not least, Jay and Ronnie were very knowledgeable and they had clearly explained Mitchell software product in details and provided us unmatchable customer service. Best wishes, Perry Khazi Auto 1 Service Center Fremont, California
Recently
Rating: 3/5
STAY AWAY from this company, They charge you for things you don't authorize and then threaten to shut you off for the unauthorized services. I specifically told them I did not want the back office service, But they've been charging me for a year for it and are now threatening to shut me off if I don't pay them almost $900 dollars for an unauthorized service. Plus they refuse to fix it and this is AFTER they tell you the wrong price from the start. The price they give you is only a promotion, But they don't tell you that it doubles to $496 dollars a month after twelve months. They do not tell you this.
Recently
Rating: 3/5
Have been using the software for the past 8 years now and can confidently say that it is by far the best shop tool anyone could have. Very useful for workshop manuals, managing invoices and everything in between. Highly recommend to anyone considering taking their shop to the next level.
Recently
Rating: 3/5
I purchased a NAGS catalogue about a month ago and still have yet to receive it or hear anything about it. Originally was told about a week for shipping. I am in desperate need of it for work and very disappointed i have not received it yet.
Recently
Rating: 3/5
I don't recommend Mitchell1 products. If you're not satisfied with the service your option is to keep paying them or go out of business. They hang onto a b.s. contract and wont let you go higher than a call center rep. Don't get trapped in this, you can get the same information off a google search. Update after response: I am not wasting any more of my time having a call center rep tell me theres nothing more that can be done and theres nobody to talk to with authority to help in a meaningful way. Yes basic internet searches has been a tremendous help when Mitchell 1 fails to have information on pretty much all European cars and technical information I've needed on Ford vehicles as well. The second I'm out of contract I'm dropping you like a bad habit. Good services don't need shady contracts locking people iin.
Recently
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