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Generation IX | Managed IT Services & IT Support In Los Angeles
Overview
Generation IX is a managed service provider based in Los Angeles, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Generation IX serves various industries, providing tailored IT strategies that align with business goals.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk Support
- Cybersecurity Solutions
- Data Backups
Service Coverage Area
Generation IX serves the greater Los Angeles area, including nearby cities such as Culver City, Santa Monica, and West Hollywood. Major freeways include the I-405 and I-10, with recognizable landmarks like the Los Angeles County Museum of Art and the Santa Monica Pier.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
Review Summary
Clients frequently highlight Generation IX's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, providing peace of mind for businesses relying on their services.
Customer Reviews
5.0 (27 reviews)Rating: 5/5
I have had many great experiences with Generation IX especially Anthony. He is very patient and attentive and answers all of my questions - and I have A LOT! Very professional and cares about what he is doing. Highly recommend :)
Recently
Rating: 5/5
We have a 45 person, multi-office architecture firm in Los Angeles that needs frequent cutting-edge support. Generation IX has been critical to keeping that cutting edge sharp, as well as providing reliable maintenance (both preventative and ongoing) to our systems and network infrastructure. We've been a long-time client of theirs, and have no plans to look elsewhere anytime soon. Always reliable, and with a strong emphasis on direct client relations - their team feels like an extension of our own. Proud to work with them as one of our support vendors.
Recently
Rating: 5/5
Great MSP! Have been with them for over half a year and they have provided fantastic support and help for our business. Onboarding was smooth and their availability and experience really shine with some of the techs on their team.
Recently
Rating: 5/5
Generation IX has been great for our company! Their engineers are very skilled and professional and always a pleasure to work with. Anthony and his team always do a stellar job when it comes to my computer needs!
Recently
Rating: 5/5
I am delighted to share my exceptional experience with Anthony C, who provided unparalleled IT support that exceeded all my expectations. Anthony demonstrated remarkable proficiency in handling a variety of IT issues, including troubleshooting software glitches, optimizing system performance, and ensuring data security. Their comprehensive knowledge and expertise were evident throughout the entire process. What truly sets Anthony apart is their exceptional problem-solving skills and ability to communicate technical concepts in a clear and understandable manner. They approached each challenge with professionalism and diligence, consistently delivering effective solutions promptly.
Recently
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