More Managed IT providers in Irvine
BRITECITY
Overview
BRITECITY is a managed service provider located in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on customer satisfaction, BRITECITY serves various industries, ensuring that clients receive tailored support that meets their unique needs.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk
- Cybersecurity
- Backups
Service Coverage Area
BRITECITY serves the Irvine area and surrounding cities such as Tustin, Newport Beach, and Costa Mesa. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center.
Pricing Model
BRITECITY typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs.
FAQ
Review Summary
Clients frequently commend BRITECITY for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Customer Reviews
5.0 (65 reviews)Rating: 5/5
Ian was very helpful resolving my IT issue quickly! He also took the time to discuss possible resolutions to another issue I've been having which is not emergent. Ian took the time to listen to my issues and worked with me to help improve my computer productivity. We highly recommend BriteCity!
Recently
Rating: 5/5
Sean and Scott were prompt, professional, and efficient. They resolved our issue quickly and had everything up and running in no time. Thank you, BriteCity, for the excellent service!
Recently
Rating: 5/5
Communication and transparency are key to building trust and BRITECITY excels above all others. Their knowledge of all things technology and their wisdom in how to make it work best for our company has been a great benefit. They have saved us thousands of dollars from our previous ISP through their consolidated and structured approach and not "selling" us things we don't need. All of their technicians are quick to respond, thorough, knowledgeable, and friendly whenever we've needed them. Our business has benefitted greatly with BRITECITY.
Recently
Rating: 5/5
Jose C. Solved my email problem, and also gave me good background information about the email account. It took a couple of tries, but he didn't give up and it finally worked. A very pleasant experience overall.
Recently
Rating: 5/5
Kyle was responsive and very helpful; after resolving the original issue, we encountered our help systems responding to each other in a loop, which kept creating new tickets in my help system. He addressed the issue on his end by (or maybe even before) I found a way to address the issue on my end. 26 tickets and 20 minutes later, we had resolved the infinite loop. If I hadn't been fortunate enough to find a solution on my end, it would have been massively worse if Kyle had not acted with urgency. And even after this was resolved, he followed up with me to make sure there were no more issues that hadn't been addressed. Excellent service!
Recently
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