More Managed IT providers in Glendale
GenCare | Outsourced IT Support & Managed IT Services in Glendale
Overview
GenCare is a managed service provider based in Glendale, California, offering comprehensive IT support and managed services to local businesses. They specialize in delivering reliable technology solutions that enhance operational efficiency and security. With a focus on small to medium-sized enterprises, GenCare provides tailored services that meet the unique needs of various industries, ensuring that clients can focus on their core business while leaving IT management to the experts.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk
- Cybersecurity
- Backups
Service Coverage Area
GenCare serves the Glendale area and nearby cities such as Burbank, Pasadena, and La Crescenta. Major freeways include the 2 and 134, with local landmarks like the Glendale Galleria and Forest Lawn Memorial Park.
Pricing Model
GenCare typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
Review Summary
Clients frequently commend GenCare for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Customer Reviews
5.0 (29 reviews)Rating: 5/5
Received remote laptop help within about an hour. Excellent service, completely fixed my issues and laptop now runs like brand new!
Recently
Rating: 5/5
The GenCare technician, Johnny Yoon, promptly addressed my ticket and responded shortly after I submitted my request. He took the time to thoroughly assess underlying issues that could have contributed to the problem. I truly appreciate the time and attention he dedicated to my service ticket, as well as his willingness to stay on the phone with me until the issue was fully resolved.
Recently
Rating: 5/5
Dan Huyhn was very helpful. I need assistance installing a printer at one of our remote locations and he solved my problem in about 15 minutes, which made my day go much more smoothly. Thank you Dan!
Recently
Rating: 5/5
Outstanding customer service and remarkable efficiency lead to exceptional experiences.
Recently
Rating: 5/5
Johnny was very helpful in getting my issue resolved very quickly. Thank you for the great service!
Recently
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