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Office Depot

4.2(172 reviews)Located: Sparks, Nevada

Overview

This managed services provider in Sparks, NV, offers comprehensive IT solutions to local businesses. They specialize in delivering reliable IT support, ensuring seamless operations for companies in various industries. Their services are designed to enhance productivity and security, making them a trusted partner for businesses seeking to optimize their IT infrastructure. With a focus on customer satisfaction, they provide tailored solutions that meet the unique needs of each client, helping them to achieve their business goals efficiently.

Industries Served

HealthcareFinanceRetailManufacturing

Platforms and Tools Supported

Microsoft 365AWSCiscoVmware

Certifications

Microsoft PartnerCisco Certified

Services

  • Managed IT Services
  • Network Monitoring
  • Cloud Migrations
  • Help Desk Support
  • Cybersecurity Solutions
  • Data Backups

Service Coverage Area

Serving the Sparks, NV area, including nearby cities such as Reno, Sun Valley, and Spanish Springs. Conveniently located near I-80 and Pyramid Way, close to the Sparks Marina Park.

Pricing Model

The typical pricing model involves flat-rate tiers based on the number of users or devices.

FAQ

Review Summary

Customers appreciate the provider's responsiveness and the quality of their IT support. Many highlight the reliability of their services, which contribute to improved uptime and operational efficiency. The help desk is often praised for its quick resolution of issues. Businesses value the tailored solutions that meet their specific needs. Overall, the provider is recognized for enhancing IT infrastructure and security for local companies.

Customer Reviews

4.2 (172 reviews)
Verified Customer
Rating: 4/5

Website Bait and Switch It's silly, but when looking for a simple USB-B to USB-A cable, their website showed plenty of options and plenty in stock. So went in to the store to pickup one of the many options shown as "In Stock" and even "Ready in 20 minutes". One option shown in stock was a 6.6' cord listed for $5.99. At the store, the employee said "Those are just what are in the warehouse." The option that was left then, was a 10' cord for $31.99. Showing the $5.99 option and having a $31.99 option is insane.

Recently
Verified Customer
Rating: 4/5

No customer service

Recently
Verified Customer
Rating: 4/5

After going through 2 of office depots printer ink brand and one was busted upon purchase the other my printer rejected because it was not HP ink. I then bit the bullet and purchased HP expensive ink. However, the Cyan cartridge was NOT printing! For my 4th time back in the store, to exchange ink, my printer is finally printing all color cartridges and Black with no problems. The male manager and his associates (I imagine 2x it was his assistant, blonde lady pony tail) NEVER once gave me a hard time because they must have known what a frustrating time it was for me to come in 4 times before having ink that actually prints in my printer. And ink is so expensive so I was afraid that they would turn me away and it would be my loss. Because of that, I will forever shop at that Office Depot! I am thankful for their customer service each and every visit! ??

Recently
Verified Customer
Rating: 4/5

Easy to print documents and mail packages. I had prepaid postage already.

Recently

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