What services does the MSP offer?

The MSP offers managed IT services, network monitoring, cloud migrations, help desk support, cybersecurity solutions, and data backups.

How does the MSP ensure network security?

The MSP implements advanced cybersecurity measures to protect client networks from threats and vulnerabilities.

What is the typical response time for support requests?

The MSP strives to respond to support requests promptly, often within a few hours.

Can the MSP assist with cloud migrations?

Yes, the MSP provides cloud migration services to help businesses transition to cloud-based solutions.

What industries does the MSP serve?

The MSP serves a variety of industries, including healthcare, finance, and retail.

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Overview

This managed service provider (MSP) offers comprehensive technology services to businesses in Reno, NV, and surrounding areas. Specializing in delivering reliable IT support and solutions, the MSP caters to local businesses by ensuring seamless technology operations. With a focus on enhancing productivity and minimizing downtime, the MSP provides a range of services tailored to meet the unique needs of each client. By leveraging advanced technology and industry best practices, the MSP helps businesses optimize their IT infrastructure and improve overall efficiency.

Industries Served

HealthcareFinanceRetail

Platforms and Tools Supported

Microsoft 365AWSCiscoVmware

Certifications

Microsoft PartnerCisco Certified

Services

Managed IT Services
Network Monitoring
Cloud Migrations
Help Desk Support
Cybersecurity Solutions
Data Backups

Service Coverage Area

The service area includes Reno, Sparks, Carson City, and nearby neighborhoods. It is conveniently accessible via I-80 and US-395, with proximity to the Reno-Tahoe International Airport.

Pricing Model

The MSP typically offers a flat-rate pricing model based on user or device tiers.

FAQ

Review Summary

Clients appreciate the MSP's responsiveness and the quality of their support services. The team is known for maintaining high uptime and ensuring that IT systems run smoothly. Customers value the proactive approach to network monitoring and cybersecurity. The help desk is noted for its efficiency in resolving issues quickly. Overall, the MSP is recognized for its commitment to customer satisfaction and reliable service delivery.