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Southwest Answering Service

3.7(6 reviews)Located: Carson City, Nevada

Overview

Southwest Answering Service provides comprehensive technical support services to businesses in Carson City, NV, and surrounding areas. Specializing in managed IT services, they offer solutions that enhance operational efficiency and ensure seamless communication. Their services are designed to support local businesses by providing reliable IT infrastructure and support, allowing companies to focus on their core operations. With a commitment to customer satisfaction, Southwest Answering Service aims to deliver responsive and effective IT solutions tailored to the unique needs of each client.

Industries Served

HealthcareLegalFinanceRetailManufacturing

Platforms and Tools Supported

Microsoft 365AWSCiscoVmwareFortinet

Certifications

Microsoft PartnerCisco CertifiedAWS Certified

Services

  • Managed IT Services
  • Network Monitoring
  • Cloud Migrations
  • Help Desk Support
  • Cybersecurity Solutions
  • Data Backups

Service Coverage Area

Southwest Answering Service serves businesses in Carson City, NV, and nearby areas including Reno, Sparks, and Minden. The service area is conveniently accessible via I-580 and US-50, with proximity to landmarks such as the Nevada State Capitol and the Carson City Nugget.

Pricing Model

Southwest Answering Service typically offers flat-rate pricing models based on user or device tiers.

FAQ

Review Summary

Customers of Southwest Answering Service appreciate the company's responsiveness and the quality of their IT support. Many highlight the reliability of their services and the professionalism of their staff. While some reviews mention areas for improvement, the overall feedback indicates satisfaction with the uptime and effectiveness of the solutions provided. The company's commitment to addressing client needs promptly is a recurring theme in customer feedback.

Customer Reviews

3.7 (6 reviews)
Verified Customer
Rating: 4/5

Southwest has been a life saver for me and my staff. Professional and quick to address any issues that may arise. Have used virtual assistants before and always had complaints from clients but those same clients have expressed great appreciation when switching to Southwest. Highly recommended.

Recently
Verified Customer
Rating: 4/5

Our Company has been with Southwest for almost 20 years and they always have answered the call for us and our customers. Never once have we had an issue with them, and we greatly appreciate the work they’ve done for us!

Recently
Verified Customer
Rating: 4/5

Southwest Answering Service is such a joy to work with! Very professional and informative. They keep us in the loop with where we are with usage and are always so friendly and helpful. It's nice to know we have them in times of need! It feels good to have an answering service to pick up those important calls that we do not want to miss!

Recently
Verified Customer
Rating: 4/5

Poor service. Not worth the money. AI does a better job. Dont waste your money.

Recently

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