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Geek Squad

3.0(21 reviews)Located: Carson City, Nevada

Overview

The Geek Squad at Best Buy in Carson City, NV, offers a range of computer services designed to support local businesses and individuals. They specialize in providing technical support, repairs, and installations for various electronic devices. Their team of skilled technicians is dedicated to ensuring optimal performance and security for their clients' technology. By offering reliable and efficient services, they help businesses maintain productivity and minimize downtime.

Industries Served

RetailConsumer ElectronicsInformation Technology

Platforms and Tools Supported

MicrosoftAppleDellHP

Certifications

Microsoft PartnerApple Authorized Service Provider

Services

  • Technical Support
  • Device Repairs
  • Software Installations
  • Network Setup
  • Data Recovery
  • Virus Removal

Service Coverage Area

Serving Carson City and nearby areas such as Reno, Sparks, and Minden, conveniently located near US-395 and I-580. Close to the Nevada State Capitol and Lake Tahoe.

Pricing Model

The Geek Squad typically offers a flat-rate pricing model for their services.

FAQ

Review Summary

Customers appreciate the Geek Squad's technical expertise and the convenience of their location. Feedback often highlights the team's ability to resolve issues efficiently. Some reviews mention the friendly and professional demeanor of the staff. However, there are occasional comments about wait times during busy periods. Overall, the service is valued for its reliability and comprehensive support offerings.

Customer Reviews

3.0 (21 reviews)
Verified Customer
Rating: 3/5

Tried to call them on the phone to ask about a repair and was sent to a call center multiple times. Even after requesting constantly to talk to the store directly. Don’t know why I bother consider giving any business to a company that has such low regards to their customers

Recently
Verified Customer
Rating: 3/5

Took my computer in to get it fixed so it would run better and now it doesn’t run games at all. They had it for 2 weeks and only made it worse. I would leave 0 stars if I could.

Recently
Verified Customer
Rating: 3/5

I called to make appointment to fix back glass on iPhone 13 and was told phone can be fixed day of in 4 hrs. I show up and am told they can’t fix it that day and have to order parts and would take 3 days. Do not go here for repairs they don’t even carry any parts for the phones!! Waste of time go to apple!

Recently
Verified Customer
Rating: 3/5

Lied to me almost made me drive 80miles roundtrip

Recently
Verified Customer
Rating: 3/5

Do not waste your money & time with Geek Squad! I called, and paid for a service, no one ever called me to discuss the issues. The next morning I got an email that the problem was solved, it was not. I called the next day for a refund, and I was on the call for 2.0 hours, and 8 transfers to get to the correct billing person! This service has gone down hill!!!! I will never call them again!

Recently

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