More Managed IT providers in Palm Desert
Palm Desert Geeks
Overview
Palm Desert Geeks is a managed service provider based in Palm Desert, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Palm Desert Geeks serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk Support
- Cybersecurity Solutions
- Data Backups
Service Coverage Area
Palm Desert Geeks serves the Palm Desert area and nearby cities such as Palm Springs, Rancho Mirage, and La Quinta. Major freeways include I-10 and CA-111, with local landmarks like the Living Desert Zoo and Gardens.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
Review Summary
Clients frequently praise Palm Desert Geeks for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Customer Reviews
4.8 (16 reviews)Rating: 5/5
My experience with this company Palm Desert Geeks, has been extremely frustrating. Pat, the owner, is a very poor communicator-he rarely responds to texts, emails, or phone calls in a timely or consistent manner. As a paying customer on a monthly subscription plan, I expected a basic level of service and professionalism, which was not delivered. Their services for website development, social media, and content posting are subpar. It appears the person responsible for this work is only available for a few hours a week, and it shows in the quality and consistency of the output. When I raised concerns about the lack of results and asked about the value I was receiving for what I was paying, I was abruptly terminated via text message-without any real conversation or attempt at resolution. Pat seemed completely unwilling to accept feedback, taking it as a personal attack rather than an opportunity to improve. Overall, it was a terrible and disappointing experience. I strongly recommend looking elsewhere if you're considering using this company.
Recently
Rating: 5/5
Visiting family in the area and had an issue with my mac and it not recognizing my external hard drive. Went as a walk-in, the day before my flight and the female employee was so unbelievably kind and helpful. Fixed the problem on the spot, luckily wasn't too complicated. Could not recommend this place more, I have had other issues in the past and always bad experiences at the Apple in Palm Desert. Go to the Palm Desert Geeks they are the best, just be aware they are on the 2nd floor!
Recently
Rating: 5/5
Excellent place for computer repair/diagnosis. Have been there a couple times. They are knowledgeable and very reasonable.
Recently
Rating: 5/5
Derek at Palm Desert Geeks does a great job! He took care of our laptop in minutes the last time we went there. Wouldn't go anywhere else. Have used them several times and they are very reasonably priced.
Recently
Rating: 5/5
I went from the biggest problem of the week to the most satisfied customer of the week. Palm Desert geeks are absolutely fantastic.
Recently
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