More Managed IT providers in Oxnard
Frontier
Overview
Frontier is a managed service provider based in Oxnard, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Frontier aims to empower businesses by providing tailored IT services that meet their unique needs.
Industries Served
Platforms and Tools Supported
Certifications
Services
- Managed Endpoints
- Network Monitoring
- Cloud Migrations
- Help Desk Support
- Cybersecurity Solutions
- Data Backups
Service Coverage Area
Frontier serves Oxnard and nearby areas including Ventura, Camarillo, and Port Hueneme. Major freeways include the US-101 and CA-1, with local landmarks such as the Channel Islands Harbor and the Oxnard Performing Arts Center.
Pricing Model
Frontier offers flexible pricing structures, typically based on a per-user or per-device model. They also provide flat monthly plans with different service tiers to accommodate varying business needs.
FAQ
Review Summary
Clients frequently highlight Frontier's responsiveness and reliability in managing their IT needs. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Customer Reviews
1.3 (14 reviews)Rating: 1/5
If I could give zero stars I would. I called the Oxnard location and whoever runs that phone line is so u professional. I was calling for a simple question and he kept speaking over me, cutting me off, rushing me and was rude and sarcastic. He ended up hanging up on me as well. Such a shame because we recently just switched to frontier after being with spectrum from 2 years. Horrible customer service.
Recently
Rating: 1/5
Would love to speak to a manager about how terribly rude BILLY from this store was. Absolutely horrible customer service. Hung up on me one time before when I asked him a simple question. I called back and he told me not to call again after I told him I had no luck with his first solution he provided. I simply asked if he knew of a specific location I could call regarding internet services because the website was not working. Would love to contact a higher up about this horrible staff member. Also, this location, per google maps, states it is an "internet service provider" and I was told by Billy that this location only provides phone sales so I should stop calling. I genuinely hope that call was recorded because he should not be working in customer service. If this is the customer service Frontier provides I will not be a customer here.
Recently
Rating: 1/5
Horrible service. First off no one to speak with. Have to use Chat. Secondly they get the wrong person's account with mine. The reason for reaching is my program is Buffering!!! Plus impossible to work with!! No Frontier Offices in my area. Be forewarned, avoid at all costs!!!
Recently
Rating: 1/5
15 Days with our Land line down. Ticket is still open. No guarantee when it's gonna get Fix. I think it's time to Cancelled.
Recently
Rating: 1/5
Ant talk to anyone and can't get into my account and sloppy I stall
Recently
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